grandt
Regular Poster
Posts: 4
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Post by grandt on Feb 14, 2009 9:18:02 GMT -5
First of all, hello and congratulations on a great game.
My issue is the inability to move at all. I'm still standing in the same exact spot where I started the game. I can access the map, the inventory, I can even fuse, but I can not move.
I have the latest flash player, and I have tried opening the game with three different internet browsers (Firefox, Internet Explorer and Google Chrome), with no result.
I really want to try this out, and perhaps support the game if I really like it, but I can't even experience the game past the original spawn zone.
I hope this gets solved somehow,
Thanks!
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Post by modsensei on Feb 14, 2009 12:57:55 GMT -5
Hello Grandt: First of all, welcome to Puppet Guardian! And also thanks for trying us out! I will escalate this issue to the PG Ops management team and see how we can help resolve this problem. Just a few questions, Did you use a laptop or desktop; and if desktop, what was the spec on it? I am assuming you are using a PC, is this right? Thanks for the feedback, when I get some answers (hopefully a resolution), I'll post it here. BD
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grandt
Regular Poster
Posts: 4
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Post by grandt on Feb 14, 2009 13:31:49 GMT -5
I'm using a PC yes.
Specs:
Pentium IV 3.0ghz 1.5Gb Ram 128mb Ati Radeon card T1 internet connection
If you need anything else, let me know.
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Post by modsensei on Feb 14, 2009 13:50:35 GMT -5
Thanks for the info Grandt.
And also,
-- are you using a desktop or laptop?
-- Win XP or Vista?
thnks,
BD
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grandt
Regular Poster
Posts: 4
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Post by grandt on Feb 14, 2009 14:22:11 GMT -5
desktop and xp
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Post by reefermadness on Feb 14, 2009 19:42:04 GMT -5
i have the same problem here are my specs, if you need more info lemme know
------------------ System Information ------------------ Time of this report: 2/14/2009, 16:30:53 Machine name: RYAN Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.080814-1233) Language: English (Regional Setting: English) System Manufacturer: HP Pavilion 061 System Model: EG194AA-ABA A1250N BIOS: Phoenix - Award BIOS v6.00PG Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+, MMX, 3DNow (2 CPUs), ~2.0GHz Memory: 2046MB RAM Page File: 783MB used, 3154MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode
--------------- Display Devices --------------- Card name: ATI Radeon HD 3600 Series Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x9598) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_9598&SUBSYS_39941545&REV_00 Display Memory: 1024.0 MB Current Mode: 1680 x 1050 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6764 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 1/22/2008 12:43:40, 272384 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 1/22/2008 13:38:02, 2845696 bytes Device Identifier: {D7B71EE2-D6D8-11CF-996C-9E19A1C2CB35} Vendor ID: 0x1002 Device ID: 0x9598 SubSys ID: 0x39941545 Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_A ModeWMV9_A Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled DDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run
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Post by thetake on Feb 14, 2009 19:56:06 GMT -5
The same thing is happening to me, and I think every other new player that logs in. I tried logging in and out multiple times, and have yet to fix the problem.
Im using Windows Xp Desktop PC 1 Gig of RAM 2.40 Ghz GT fx 5200 Graphics card And my internet is fast enough to play any mo out there.
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Post by Zorba, The Leaf on Feb 14, 2009 20:38:10 GMT -5
Hi All:
Try updating your Flash Version. The game does require a recent version of Flash:
10.0.12.36
Try that and let us know. Sorry this isn't starting off well for and thanks for posting.
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Post by reefermadness on Feb 14, 2009 20:50:39 GMT -5
ya i tryed with like 3 browsers including IE, no dice.
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Eric
Regular Poster
Posts: 10
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Post by Eric on Feb 14, 2009 21:32:37 GMT -5
Two players I was trying to help fixed this by upgrading from IE6 to IE7. Steps taken altogether were: Update Browser Clear temporary internet files in browser. - Firefox: Tools > Clear private data > Temp Files - IE: Tools > Options > Click "Delete.." > Temp Internet Files Update flash at www.adobe.comUpdate java at www.java.comRestart browser after each step to check if it works or at the end of all. Currently supported browsers for Windows are: Internet Explorer 6.x or higher Firefox 2.x or higher Mac: Firefox 2.x or higher Hope this helps!
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grandt
Regular Poster
Posts: 4
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Post by grandt on Feb 15, 2009 9:44:47 GMT -5
Getting Internet Explorer 7 worked perfectly in working this out. Thank you very much.
Altough it would still be nice to play it with Firefox.
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Post by modsensei on Feb 15, 2009 18:36:49 GMT -5
Grandt, This is great to hear that the problem was resolved (w/ IE), thanks for the post!
Hey Eric, Thanks for helping everyone out!
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avnos
Regular Poster
Posts: 1
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Post by avnos on Mar 1, 2009 19:36:56 GMT -5
Same problem E6600 processor 3.3 gb ram windows XP 32 bit 8800 GT , using latest flash player and Firefox 3.0.6
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Post by godyofwar on Mar 1, 2009 19:46:22 GMT -5
Try Internet explorer 7...if you don't got 7, try updating it
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Post by thedonuthole on May 10, 2009 15:48:57 GMT -5
Is it possible to play Puppet Guardian on a Windows 2000 Operating System? When I play Puppet Guardian, I usually use Ubuntu, and it works fine, but Windows 2000 is not compatible with Internet Explorer 7 (only goes up to 6).
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