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Post by TaroPie on Mar 10, 2009 4:26:39 GMT -5
Hello all, new here! Spent a lot of time trying to figure out what was wrong with my screen.. No words appear except when chatting in the present, no chat history either. My friends button is also completely blank  . Typing numbers when trying to buy/sell is impossible also. I'm currently using Firefox, although I've even tried with IE.. same issues. My Flash Player is up to date also. Just wondering if anyone out there knows how to fix this  .   |
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Post by Zorba, The Leaf on Mar 11, 2009 22:10:44 GMT -5
This is very unusual, Taro. Have you ever been able to see chat text in the game?
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Post by phruity on Mar 12, 2009 5:50:54 GMT -5
Hey Taro, give us your PC specs.
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Post by TaroPie on Mar 12, 2009 6:04:54 GMT -5
Nope, I've never seen any of the game text before  . If it weren't for a screen shot I saw here, would've never known I was missing all the labels. Here's my system summary: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 2 Build 2600 OS Manufacturer Microsoft Corporation System Name PC245486007190 System Manufacturer Hewlett-Packard System Model HP Pavilion dv8000 (EU009UA#ABA) System Type X86-based PC Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1662 Mhz Processor x86 Family 6 Model 14 Stepping 8 GenuineIntel ~1662 Mhz BIOS Version/Date Hewlett-Packard F.24, 9/7/2007 SMBIOS Version 2.4 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.2765 (xpsp.050928-1517)" Time Zone Pacific Daylight Time Total Physical Memory 1,024.00 MB Available Physical Memory 412.83 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 2.40 GB Page File C:\pagefile.sys |
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Post by Zorba, The Leaf on Mar 12, 2009 11:06:21 GMT -5
What are your IE and FireFox versions?
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Post by TaroPie on Mar 12, 2009 19:36:48 GMT -5
Firefox 3.0.7
IE 7.0.5730.11
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Post by godyofwar on Mar 15, 2009 10:52:23 GMT -5
Hmm..That's weird...maybe you should try reinstalling firefox...Don't know if it would work, but just for some experimenting..
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Post by TaroPie on Mar 19, 2009 2:27:15 GMT -5
Very weird. I've already tried reinstalling Flash also.. to no avail  . It feels like there would be a switch or option to turn on the game text.. perhaps a specific display setting? I've had no other problems except this game for some reason >.>" |
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Post by Zorba, The Leaf on Mar 21, 2009 16:50:33 GMT -5
Taro:
We have sent this issue to the developers in Japan and the only thing they can come up with is that your computer's default fonts have been corrupted.
Can you change your default system or browser fonts to see if that makes a difference? Sorry but this is our best answer at the moment.
The Leaf
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Post by TaroPie on Mar 21, 2009 22:05:17 GMT -5
Oh wow, thanks for relaying my issue to the devs in Japan.
I've been doing some research as well, maybe a missing 'dynamic font' package for Flash, but since it doesn't seem to repair with re-installation I'm uncertain.
May I ask what style font those labels are in? Or is there a similar page I could go to to test it out before I make changes?
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Post by Zorba, The Leaf on Mar 22, 2009 12:45:05 GMT -5
I'll get the font style and post.
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Post by Zorba, The Leaf on Mar 28, 2009 17:50:52 GMT -5
Taropie:
The developers say that you can chose your own font, and that you should maybe chose your flash fonts until you find one that works or isn't corrupt.
The Leaf
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Post by TaroPie on Mar 28, 2009 19:29:15 GMT -5
How/where might I go about choosing different Flash fonts? The following is my current Firefox font settings.. even though I uncheck 'Allow pages to choose their own fonts,' it doesn't seem to make a difference at all.  Thanks for answering all my questions btw, really appreciate it  . |
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Post by Zorba, The Leaf on Mar 30, 2009 17:33:09 GMT -5
Taropie:
It may be necessary to change your windows XP device font to check if that is the problem. We are looking into the best way to do that.
This is very mysterious indeed.
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Post by Zorba, The Leaf on Mar 30, 2009 21:49:05 GMT -5
Taropie:
Our best guess is that at some point the fonts used in the friends window and the other places you can't see were removed or thrown away from your system.
Cold Breath does not designate the fonts for the game, Flash does automatically use device or system fonts. So we can't tell you which ones are missing from your system. Only that some are.
Sorry that we couldn't solve the problem for you.
The Leaf
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. Typing numbers when trying to buy/sell is impossible also.
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. If it weren't for a screen shot I saw here, would've never known I was missing all the labels. 
. 
.